Etsy listing errors - My Etsy listing images are showing black backgrounds

This error occurs when your listing images are in the png format.

By default, Etsy gives all images in the png format a black background. Check this discussion on Etsy.

At the moment, the only way of resolving the issue is converting your images to a different format than png. For instance, jpeg.

 

Contact support at customer-success@syncommerceapp.com for any further help.